FAQs

Frequently Asked Questions

Information regarding shipping can be found here.

Our products

Are the wigs for sale on your shop made from human hair?

What size heads do your wigs fit?

Do I need to use glue or tape to secure the wig when wearing it, if so, how?

Do you personally hand-make every wig on your store?

Can they be dyed?

Are all your products as pictured on your website?

Checking Out

I cannot find my country's currency in your converter, how can I find out the price?

I do not have a PayPal account, how can I complete my purchase?

After Ordering

If I am unhappy or have changed my mind with my purchase can I get a refund or exchange?

Can I cancel my order?

What can I do if I think my purchase is damaged or faulty?

I have received my wig and the hair is shedding, is this normal?

What happens if I do not receive my order?